Hide.me VPN Review: 2,100 Servers, Malaysia-Based, No Logs
1 / 8
Homepage
7.0
Good
Solid privacy credentials from Malaysia with a usable free tier.
Best for: Privacy-aware users who want a free tier to test before buying
Not for: Streaming-focused users or those who need large server networks
Leak Tests
No-Logs Audit
Kill Switch
Jurisdiction
Hide.me VPN is a no-logs VPN service with advanced features and fast server speeds, from a company that has spent more than a decade providing anonymity and security for users’ online activities and personal information.
In this review, we’ll look at features like speed, server locations, and ease of use. We’ll also assess hide.me VPN’s encryption, logging policies, and speed testing, alongside advanced features like multihop and split tunneling to see if it’s the best VPN for you.
Get Hide.me Now
30
days
Money-back guarantee - cancel anytime, no questions asked.
Founded over a decade ago in 2012, hide.me VPN was started by eVenture Limited to “provide internet security and freedom for every internet user.” The company is based in Malaysia, which is not a member of the 14-Eyes Alliance and legally prohibits companies from transferring personal data outside of Malaysia.
Reviewed by VPNTesting.com Research Team | Fact-checked by Editorial | Last verified: 31 March 2026 | Backed by 31,560+ real-world leak tests | Independently AuditedOwnership Verified | Why trust us?
Jump to section
7.0
Our rating
$2.69/mo
Best price
1,900+
Servers
50
Countries
10
Devices
Malaysia
Jurisdiction
30 days
Money-back
hide.me Pros & Cons
Get Hide.me Now
30
days
Money-back guarantee - cancel anytime, no questions asked.
hide.me by the Numbers
Our Take
1,900+ servers across 50 countries with 10 simultaneous connections. A medium-sized network with a free tier (10GB/month). Based in Malaysia, outside the 14-Eyes alliance.
Plans, Products & Prices
Our Take
Mid-range pricing on long-term plans. The free plan (10GB/month, 1 device) is useful for occasional use. The premium plan unlocks all servers, speeds, and features. No tiered complexity.
Hide.me VPN offers a range of pricing plans to suit different needs and budgets. These include the following options:
Money-Back Guarantee
If you are not entirely satisfied with its services, hide.me VPN allows subscribers to cancel their plan within 30 days, no questions asked.
To cancel, you must notify hide.me VPN in writing via email within the first 30 days of your plan beginning. If you meet the following criteria, you will be refunded the full amount specified in the contract:
- You have not previously claimed a refund.
- You have not violated hide.me VPN’s Terms of Service.
- It is your first order with hide.me VPN (renewals do not qualify).
Once your refund is processed, hide.me VPN will notify you via email, but it may take up to 10 days after canceling your contract to receive the money, depending on the payment form used.
Hide.me VPN offers a free version with many of the same features as the premium version and does not require a form of payment to access.
Hide.me VPN Free
The company offers a free VPN plan that doesn’t require a credit card or other payment method to access.
Although the free plan provides hide.me VPN’s services at no cost, there are certain restrictions. These include a limit to the number of server locations they can access (8 instead of 79), the ability to connect only one device at a time (instead of 10), and a data transfer limit of 10GB a month.
Hide.me VPN Premium Plans
To access hide.me VPN’s full capabilities and features, users can upgrade to a paid plan:
- $2.59/mo for 27 months (includes 3 free months)
- $4.99/mo for 12 months
- $9.95/mo billed monthly
All plans come with a no-questions-asked 30-day money-back guarantee.
Subscribers can cancel their service at any time, and hide.me VPN often offers additional deals that lower the price of long-term subscriptions.
Its pricing compares favorably to that of ExpressVPN or NordVPN.
Ways to Pay
Hide.me Payment Methods
Streaming TV & Movies With hide.me
Our Take
Unblocks Netflix, BBC iPlayer, Disney+, and most major platforms. Streaming performance is good. Known to work in China, which is a significant advantage for travelers in restricted regions.
Hide.me VPN has streaming-optimized servers around the globe, so you should be able to unblock and watch online content from anywhere, without interruptions.
Compatible Devices and Services
Hide.me VPN works on many popular devices and services, with apps for the following platforms:
Hide.me VPN also works with routers, and includes a full list of compatible devices (available through Amazon) on its website.
Most streaming services should work with hide.me VPN, including:
| Hide.me Streaming Compatibility | ||
|---|---|---|
| Service | Last Tested | Source |
| |
Re-test scheduled | Not yet independently tested |
| |
Re-test scheduled | Not yet independently tested |
| |
Re-test scheduled | Not yet independently tested |
| |
Re-test scheduled | Not yet independently tested |
| |
Re-test scheduled | Not yet independently tested |
Streaming compatibility tested by VPNTesting.com. Results may vary by server and region.
The hide.me VPN website provides instructions on how to access these sites, as well as many more.
Desktop and Mobile Apps
The apps hide.me VPN offers are native VPN client applications, specifically optimized for each device to ensure they are convenient and easy to use.
These apps are designed to make things as simple as possible for users, and they can be downloaded for free.
And for Android and iPhone users, with just one tap through the Google Play or Apple App Store they can start using a lifetime free mobile VPN without having to register, sign up, or provide credit card details.
Browser Extensions
For those wanting a fast and easy way to improve their internet experience, hide.me VPN offers secure proxy extensions for Google Chrome, Firefox, and Edge browsers.
These secure your browser traffic and mask your IP address, providing an extra layer of protection from IP leaks.
Setup and installation are as simple as clicking “add” from your browser’s Extensions store, but hide.me VPN offers instructions on its website if you need them.
Streaming on TV & Other Devices
Hide.me VPN supports the following streaming devices:
By installing hide.me VPN on your router, you can also use it for gaming with the following consoles:
Performance & Speed
Our Take
Strong speeds on WireGuard. Hide.me was one of the earliest VPNs to adopt WireGuard. Performance is competitive with larger providers. Server speeds can vary by location given the smaller network size.
According to its claims, hide.me VPN is among the fastest offshore VPN providers, delivering uncompromised fast speeds.
The service has carefully selected its servers to ensure maximum uptime and does not set any speed restrictions on its connections. All its servers are capable of 10Gbps.
VPN speeds can vary depending on several factors though, such as the user’s location, wifi speed, and server location.
We decided to put hide.me VPN to the test and see how it actually performs under real-world settings.
To do this we used Speedtest.net and, as you can see, there is a clear difference between the original connection and while using a hide.me VPN server in New York, USA.
| Location | Ping | Download Speed (Mbps) | Upload Speed (Mbps) |
|---|---|---|---|
| VPN Off (India) | 9 | 43.42 | 52.40 |
| VPN On (New York, US) | 275 | 5.62 | 0.83 |
Privacy & Security
Our Take
Malaysia jurisdiction (outside 14-Eyes). Hide.me was one of the first VPNs to have its no-logs policy independently verified. The company has a strong privacy track record. No significant incidents or controversies.
Hide.me Infrastructure & Trust
| Obfuscated Servers | ✗ |
| Tor/Onion Support | ✓ (manual setup) |
| Port Forwarding | ✓ |
| RAM-Only Servers | ✗ |
| Independent Audit | ✓ DefenseCode (2 audits) May 2023 |
| Config File Export | ✗ |
We monitor Hide.me's legal documents daily for changes and summarize what changed.
Last checked: 11/05/2026 · 4 changes detected since 29/03/2026
minor
Terms of Service
13/04/2026
The provided old and new versions of Hide.me's Terms of Service appear to be identical, with no changes detected between the two documents. Both versions maintain the same last update date of July 30, 2024, contain identical privacy commitments including no logging of VPN sessions or connection data, and preserve the same refund policy and user obligations.
Skip to content
Hide.me - Homepage [/en/]
* Why hide.me? [/en/why-hideme]Why hide.me?
* Benefits
* Browse Securely [/en/features/anonymous-ip]
* Bypass Censorship [/en/features/bypass-censorship]
* Encrypted Connection [/en/features/wifi-security]
* Gaming VPN [/en/gaming-vpn]
* Hide IP Address [/en/hide-ip-address]
* Features
* Bolt - Fast Proxy [/en/bolt-fastest-vpn]
* IP Leak Protection [/en/features/vpn-kill-switch]
* IPv6 Support [/en/features/ipv6-vpn]
* Port Forwarding [/en/vpn-port-forwarding]
* Multihop [/en/multihop-double-vpn]
* No Logs [/en/features/no-logs-policy]
* SmartGuard [/en/smart-guard]
* Split Tunneling [/en/features/vpn-split-tunnel]
* StealthGuard [/en/features/stealth-guard]
* WireGuard [/en/wireguard-vpn]
* VPN Apps [/en/software]VPN Apps
* Desktop
* Windows [/en/software/windows]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Mobile
* Android [/en/software/android]
* iPhone / iPad [/en/software/ios]
* TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Tools
* Free Proxy [/en/proxy]
* Password Generator [/en/password-generator]
* Router [/en/software/vpn-router]
* Leak tests
* DNS Leak Test [/en/dns-leak-test]
* What is My IP? [/en/check]
* WebRTC Leak Test [/en/webrtc-leak-test]
* Free Proxy [/en/proxy]
* Free Proxy [/en/proxy]
* VPN vs. Proxy comparison [/en/blog/vpn-vs-proxy-ultimate-comparison/]
* Hide.me SOCKS Proxy [/en/proxy/socks]
* VPN Apps [/en/software]
* Windows [/en/software/windows]
* Android [/en/software/android]
* iOS [/en/software/ios]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Smart TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Router
* Overview [/en/software/vpn-router]
* GL.iNet [/en/software/glinet]
* Asus [/en/software/asus]
* FRITZ!Box [/en/software/fritzbox]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Others
* Volla OS [/en/software/volla-os]
* Freifon [/en/software/freifon]
* Ubuntu Touch [/en/software/ubuntu-touch]
* LineageOS [/en/software/lineageos]
* GrapheneOS [/en/software/grapheneos]
* Servers [/en/network]
* Pricing [/en/pricing]
* Help [/en/support]
* Blog [/blog]
* My Account [/user]
* Sign Up Now [https://hide.me/pricing]
Get Hide.me [/en/latest]
EN
Čeština [/cs/legal] Dansk [/da/legal] Deutsch [/de/legal] English [/en/legal]
Español [/es/legal] Français [/fr/legal] Hrvatski [/hr/legal] Indonesia
[/id/legal] Italiano [/it/legal] Język polski [/pl/legal] Magyar [/hu/legal]
Nederlands [/nl/legal] Norsk [/no/legal] Português [/pt/legal] Suomi [/fi/legal]
Svenska [/sv/legal] Türkçe [/tr/legal] Ελληνικά [/el/legal] Українська
[/uk/legal] ру́сский [/ru/legal] العَرَبِية [/ar/legal] 中文 [/zh/legal] 日本語
[/ja/legal] 한국어 [/ko/legal]
* Choose
* Privacy Policy [/en/privacy]
* Refund Policy [/en/legal#refund]
* Terms of Service [/en/legal]
1. Terms of Service [/en/legal]
TERMS OF SERVICE
Last update 30 July 2024
These Terms and Condition (“Terms”) govern your relationship with the VPN
service (the “Service”) operated by eVenture Ltd (“hide.me VPN”, “us”, “we”, or
“our”). These terms also govern the use of and access to our content
(“Content”), applications (“Apps”) and any software provided by us (“Software”).
1. ACCEPTANCE
By accessing, installing or signing up, you agree to legally comply with our
Terms of Service. We do NOT provide a service for the commission of criminal
acts. It is a privacy service. You agree not to violate any laws of any
jurisdiction you are originating from, or terminating into. The service is not
available to persons who are not eligible or to any users previously suspended,
terminated or removed from the service. You represent and warrant that you have
the legal ability (or “capacity”) to contract. By accessing or using the Service
you agree to be bound by these Terms. If you disagree with any parts of the
terms then you may not access the Service.
2. MODIFICATION
From time to time, we may post a new terms of service that will become binding
and it is the responsibility of the users to periodically check for new Terms of
Service. If a revision is material we will try to provide at least 30 days
notice prior to any new terms taking effect. What constitutes a material change
will be determined at our sole discretion. By continuing to access or use our
Service after those revisions become effective, you agree to be bound by the
revised terms. If you do not agree to the new terms, please stop using the
Service.
3. ACCOUNTS
You agree to protect your user id/password and our system from unauthorized use
and not to publish or share your account with third parties. You are responsible
for all actions that occur on our servers where the login uses your user
id/password. You agree not to use the system for sending spam, port scanning,
scanning for open proxies or open relays, sending opt-in email, unsolicited
email or any type or version of email sent in large quantities even if the email
is ultimately sent off of another server. You agree not to attack in any way
shape or form any other computer or network while on our service. Hacking,
cracking, distribution of viruses, fraudulent activities, network sabotage,
phishing, and/or any conduct deemed illegal or unwanted shall be subject to
suspension or termination. Users are responsible for the proper secure
configuration of their services and are responsible for any damages caused by
their neglect or exposure of vulnerabilities whether intentional or
unintentional.
4. PRIVACY POLICY
Our systems are designed with your privacy in mind and by the principle of data
minimization and we only collect personal information you specify during the
registration. We do NOT keep logs of your VPN sessions, browsing behaviour,
websites you visit or any activity related to your VPN connection. In addition
we NEVER store VPN connection logs and timestamps that match your incoming and
outgoing IP address or session duration. For your clear understanding we have
summarised our Privacy Policy in a separate document [/en/privacy].
5. SUBSCRIPTIONS
You will be automatically billed each 30, 180, 365, 730 or 1095 days depending
on the duration of the selected plan. To cancel the automatic billing schedule,
simply contact our Support team with a short notice to cancel the subscription.
6. REFUND POLICY
If you are not completely satisfied with our VPN services, and you notify us in
writing via email within the first 30 days of your plan that you wish to cancel.
You will be given a full refund of the contract amount in case you have 1) not
previously claimed a refund, 2) not violated our Terms of Service, 3) made your
first order with us (renewals do not qualify). If a refund is due, you will be
notified by e-mail; it can take up to 10 days after cancellation of your
contract to receive your refund depending on payment form used. If you have not
received your refund after 10 days, please inform us using the contact form. Our
Free plan is completely free of any charges and it is not renewed automatically.
For purchases made through Google Play Store or Apple App Store, the respective
store's refund policies apply, and our general refund policy does not apply to
these transactions.
7. LICENSE
Subject to your compliance with these Terms, we grant you a non-exclusive and
limited license to download and use the Software. Modifying, distributing to
unauthorized parties, reverse engineering, or otherwise using the Software in
any way not expressly authorized by us is strictly prohibited. Usage of any
material which is subject to our intellectual property rights is prohibited
unless you have been provided with explicit written consent by us. Except as set
forth herein, neither party shall have the right to assign, encumber, or
otherwise transfer its rights and obligations under this Agreement except with
the prior written consent of the other party. Any prohibited assignment or
transfer is voidable in the sole discretion of the non-assigning party.
8. THIRD-PARTY WEBSITES
Our Service may contain links to third-party web sites or services that are not
owned or controlled by us. We have no control over, and assumes no
responsibility for, the content, privacy policies, or practices of any third
party web sites or services. You further acknowledge and agree that we shall not
be responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with use of or reliance on any such
content, goods or services available on or through any such websites or
services. We strongly advise you to read the terms and conditions and privacy
policies of any third-party web sites or services that you visit.
9. DISCLAIMER
Actual service coverage, speeds, locations and quality may vary. The service
will attempt to be available at all times except for limited periods for
maintenance and repair. However the Service may be subject to unavailability for
a variety of factors beyond our control including emergencies, third party
service failures, transmission, equipment or network problems or limitations,
interference, signal strength, and may be interrupted, refused, limited or
curtailed. We are not responsible for data, messages or pages lost, not
delivered, delayed or misdirected because of interruptions or performance issues
with the Service or communications services or networks (e.g., T-1 lines or the
Internet). We may impose usage or service limits, suspend Service, or block
certain kinds of usage in our sole discretion to protect the service. Network
speed is an estimate and is no indication of the speed at which the Service
sends or receives data. Actual network speed will vary based on configuration,
compression, network congestion and other factors. The accuracy and timeliness
of data received is not guaranteed; delays or omissions may occur.
10. LIMITATION OF LIABILITY
In no event shall eVenture Ltd, nor its directors, employees, partners, agents,
suppliers, or affiliates, be liable for any indirect, incidental, special,
consequential or punitive damages, including without limitation, loss of
profits, data, use, goodwill, or other intangible losses, resulting from (i)
your access to or use of or inability to access or use the Service; (ii) any
conduct or content of any third party on the Service; (iii) any content obtained
from the Service; and (iv) unauthorized access, use or alteration of your
transmissions or content, whether based on warranty, contract, tort (including
negligence) or any other legal theory, whether or not we have been informed of
the possibility of such damage, and even if a remedy set forth herein is found
to have failed of its essential purpose.
11. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of
Malaysia, without regard to its conflict of law provisions. Our failure to
enforce any right or provision of these Terms will not be considered a waiver of
those rights. If any provision of these Terms is held to be invalid or
unenforceable by a court, the remaining provisions of these Terms will remain in
effect. These Terms constitute the entire agreement between us regarding our
Service, and supersede and replace any prior agreements we might have between us
regarding the Service.
12. SEVERABILITY
Any provision of this Agreement that is prohibited or unenforceable in any
jurisdiction shall, as to such jurisdiction, be ineffective to the extent of
such prohibition or unenforceability without invalidating the remaining
provisions hereof, and any such prohibition or unenforceability in any
jurisdiction shall not invalidate or render unenforceable such provision in any
other jurisdiction.
13. CONTACT US
Hide.me websites, community forum and the hide.me VPN service is owned and
operated by eVenture Limited. We are registered in Malaysia under registration
number LL09685, and our registered office is at Unit 12F(1), Main Office Tower
Financial Park Labuan, Jalan Merdeka 87000 Labuan, F.T. Labuan, Malaysia. You
may contact us:
* By email: [email protected] [[email protected]]
* By visiting this page on our website: https://hide.me/support
[https://hide.me/support]
Products
VPN for Windows [/en/software/windows] VPN for macOS [/en/software/mac] VPN for
Android [/en/software/android] VPN for iPhone / iPad [/en/software/ios] VPN for
Linux [/en/software/linux] VPN for Amazon Fire TV [/en/software/amazon-fire-vpn]
VPN for Chrome [/en/software/chrome-vpn] VPN for Firefox
[/en/software/firefox-vpn] VPN for Edge [/en/software/edge-vpn] Free VPN
[/en/free-vpn] Free Proxy [/en/proxy]
Learn more
What is a VPN? [/en/what-is-vpn] Hide IP Address [/en/hide-ip-address] Our VPN
Protocols [/en/features/vpn-protocols] Bolt - Fast Proxy [/en/bolt-fastest-vpn]
Multihop [/en/multihop-double-vpn]
Tools
DNS Leak Test [/en/dns-leak-test] Password Generator [/en/password-generator]
WebRTC Leak Test [/en/webrtc-leak-test] What is My IP? [/check] VPN Setup Guide
[/en/vpnsetup/]
About
Blog [https://hide.me/en/blog/] Community [https://community.hide.me/] Our
Mission [/en/about] Press [/en/press] Privacy Policy [/en/privacy] Terms of
Service [/en/legal] VPN Reviews [/en/reviews]
Partners
Affiliates [/en/affiliates] Business [/en/business] Reseller [/en/reseller]
Follow Us
Twitter [https://x.com/thevpncompany] TikTok
[https://www.tiktok.com/@hide.me_deutschland] Reddit
[https://www.reddit.com/r/hidemeVPN/] Discord [/discord] Facebook
[https://www.facebook.com/www.hide.me] YouTube
[https://www.youtube.com/channel/UCaK_HWlsCg5hSVi5BTlgv6w]
Language
ČeštinaDanskDeutschEnglishEspañolFrançaisHrvatskiIndonesiaItalianoJęzyk
polskiMagyarNederlandsNorskPortuguêsSuomiSvenskaTürkçeΕλληνικάУкраїнськару́сскийالعَرَبِية中文日本語한국어
©2026 eVenture Ltd.All Rights Reserved.
WireGuard® is a registered trademark of Jason A. Donenfeld.
Try hide.me VPN
No Signup Required & Completely Free
Get Hide.me [/en/latest]
Need help? Chat with us now!
minor
Privacy Policy
13/04/2026
The documents appear to be nearly identical copies of Hide.me's privacy policy with the same effective date of January 10th, 2023. The only notable difference is the addition of FRITZ!Box router support in the navigation menu of the new version, but the actual privacy policy content, including data collection practices, logging policies, retention periods, and jurisdiction, remains unchanged.
Skip to content
Hide.me - Homepage [/en/]
* Why hide.me? [/en/why-hideme]Why hide.me?
* Benefits
* Browse Securely [/en/features/anonymous-ip]
* Bypass Censorship [/en/features/bypass-censorship]
* Encrypted Connection [/en/features/wifi-security]
* Gaming VPN [/en/gaming-vpn]
* Hide IP Address [/en/hide-ip-address]
* Features
* Bolt - Fast Proxy [/en/bolt-fastest-vpn]
* IP Leak Protection [/en/features/vpn-kill-switch]
* IPv6 Support [/en/features/ipv6-vpn]
* Port Forwarding [/en/vpn-port-forwarding]
* Multihop [/en/multihop-double-vpn]
* No Logs [/en/features/no-logs-policy]
* SmartGuard [/en/smart-guard]
* Split Tunneling [/en/features/vpn-split-tunnel]
* StealthGuard [/en/features/stealth-guard]
* WireGuard [/en/wireguard-vpn]
* VPN Apps [/en/software]VPN Apps
* Desktop
* Windows [/en/software/windows]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Mobile
* Android [/en/software/android]
* iPhone / iPad [/en/software/ios]
* TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Tools
* Free Proxy [/en/proxy]
* Password Generator [/en/password-generator]
* Router [/en/software/vpn-router]
* Leak tests
* DNS Leak Test [/en/dns-leak-test]
* What is My IP? [/en/check]
* WebRTC Leak Test [/en/webrtc-leak-test]
* Free Proxy [/en/proxy]
* Free Proxy [/en/proxy]
* VPN vs. Proxy comparison [/en/blog/vpn-vs-proxy-ultimate-comparison/]
* Hide.me SOCKS Proxy [/en/proxy/socks]
* VPN Apps [/en/software]
* Windows [/en/software/windows]
* Android [/en/software/android]
* iOS [/en/software/ios]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Smart TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Router
* Overview [/en/software/vpn-router]
* GL.iNet [/en/software/glinet]
* Asus [/en/software/asus]
* FRITZ!Box [/en/software/fritzbox]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Others
* Volla OS [/en/software/volla-os]
* Freifon [/en/software/freifon]
* Ubuntu Touch [/en/software/ubuntu-touch]
* LineageOS [/en/software/lineageos]
* GrapheneOS [/en/software/grapheneos]
* Servers [/en/network]
* Pricing [/en/pricing]
* Help [/en/support]
* Blog [/blog]
* My Account [/user]
* Sign Up Now [https://hide.me/pricing]
Get Hide.me [/en/latest]
EN
Čeština [/cs/privacy] Dansk [/da/privacy] Deutsch [/de/privacy] English
[/en/privacy] Español [/es/privacy] Français [/fr/privacy] Hrvatski
[/hr/privacy] Indonesia [/id/privacy] Italiano [/it/privacy] Język polski
[/pl/privacy] Magyar [/hu/privacy] Nederlands [/nl/privacy] Norsk [/no/privacy]
Português [/pt/privacy] Suomi [/fi/privacy] Svenska [/sv/privacy] Türkçe
[/tr/privacy] Ελληνικά [/el/privacy] Українська [/uk/privacy] ру́сский
[/ru/privacy] العَرَبِية [/ar/privacy] 中文 [/zh/privacy] 日本語 [/ja/privacy] 한국어
[/ko/privacy]
* Choose
* Privacy Policy [/en/privacy]
* Refund Policy [/en/legal#refund]
* Terms of Service [/en/legal]
1. Privacy Policy [/en/privacy]
PRIVACY POLICY
Effective date 10th Jan 2023
eVenture Ltd. ("us", "we", or "our") operates the VPN service “hide.me VPN”
("Service"). As a privacy service we realize how important it is that our
customers fully understand what personal data we collect, store and process. Our
systems are designed with your privacy in mind and by the principle of data
minimization. We've tried our best to make this policy clear and simple so you
can get the facts you need without having to wade through pages of boring
ambiguous legal text. We do NOT keep logs of your VPN sessions, browsing
behaviour, websites you visit or any activity related to your VPN connection. In
addition we NEVER store VPN connection logs and timestamps that match your
incoming and outgoing IP address or session duration.
WHAT DOES THIS POLICY COVER?
This policy applies where we are acting as a data controller with respect to the
personal data of our website visitors and service users; in other words, where
we determine the purposes and means of the processing of that personal data.
This policy does not apply to any third-party service or product even if we are
affiliated with such a third-party service or product. Our website includes
hyperlinks to, and details of, third party websites. We have no control over,
and are not responsible for, the privacy policies and practices of third
parties. By using our website, services or products you are accepting the terms
in this policy.
WHAT PERSONAL DATA DO WE COLLECT AND STORE WHEN YOU SIGN UP FOR OUR VPN SERVICE
(HIDE.ME ACCOUNT DATA) ?
To maximize your privacy, we collect the minimum personal information required,
and that is your email address. We store your email address in encrypted form on
completely encrypted servers. Any personal data, including your email address,
that gets sent from your device to our web server or from our web server to your
web browser will be protected by using encryption technology. We do not request
or store your name, IP address or physical address, or any other personally
identifiable information. We may use your Personal Data within your account,
i.e., your email address, to contact you with newsletters, marketing or
promotional materials, and other information that may be of interest to you. In
addition, personal data may be used to provide free trial promotions. You may
opt-out of receiving any, or all, of these communications from us by following
the unsubscribe link or instructions provided in any email we send or by
contacting us. You consent to this processing by signing up for a hide.me
account.
WHAT INFORMATION GETS PROCESSED WHEN OUR CUSTOMERS CONNECT TO OUR VPN SERVICE?
We maintain a non-persistent log of connection data for troubleshooting purposes
which includes customer’s randomly generated username and internally assigned
(non-public) IP address. The troubleshooting log gets securely erased every few
hours. We purposely and strictly do not log any other data to mitigate our legal
liability. We do not monitor or log your browsing behavior. It is impossible to
record your browsing behavior with our technical backend. All the usage data is
anonymous and not connected to your real, public IP address. Upon connection
termination we process the amount of traffic you have spent during your VPN
session to update the traffic usage counters. We account for the aggregated
amount of monthly data traffic to properly bill you and to maintain a high
quality of service.
WHAT PERSONAL DATA DO WE PROCESS WHEN YOU USE OUR WEBSITES (HIDE.ME,
COMMUNITY.HIDE.ME AND PUBLIC PROXIES)?
We may process data about your use of our websites (“website usage data”). The
website usage data may include your IP address, geographical location, browser
type and version, operating system, referral source, length of visit, page views
and website navigation paths, as well as information about the timing, frequency
and patterns of your visits. The source of the website usage data are the web
server logs. This usage data may be processed for the purposes of analysing the
use of the website and services. The legal basis for this processing is our
legitimate interest, namely security, monitoring, protecting and improving our
website and services.
WHAT PERSONAL DATA DO WE COLLECT AND STORE WHEN YOU SIGN UP FOR OUR COMMUNITY
FORUM (COMMUNITY.HIDE.ME ACCOUNT DATA)?
We may process your information which you included in your personal profile on
our community forum website ("community profile data"). The community profile
data is optional (i.e., you do not have to fill in the data to access the
community forum) and may include your email address, location, occupation,
profile pictures, gender, date of birth and/or other identities. The profile
data may be processed for the purposes of enabling and monitoring your use of
our community forums. You consent to this processing by signing up for an
community.hide.me account.
WHAT PERSONAL DATA DO WE PROCESS WHEN YOU USE OUR COMMUNITY FORUM?
We may process information that you post for publication on our community forum
and/or any metadata associated with that publication such as timestamps or IP
addresses. The publication data may be processed for the purposes of enabling
such publication and administering our website and services. By publishing data
on our forum you are giving consent for our processing of that data.
WHAT PERSONAL DATA DO WE PROCESS WHEN YOU CONTACT US OR OUR SUPPORT OVER EMAIL,
LIVE CHAT OR SUPPORT FORMS?
We may process information contained in or relating to any communication that
you send to us ("correspondence data"). The correspondence data may include your
email, the communication content and metadata associated with the communication.
Our website or mail servers will generate the metadata associated with
communications made using the website contact forms or SMTP protocol. The
correspondence data may be processed for the purposes of communicating with you
and record-keeping. Our legitimate interest is to provide the best possible
customer support experience for you and to improve our services. We use Zendesk
platform for support tickets and live chat. When you correspond with us using
the platform, your correspondence records, including your name and email
address, get stored in their system. Please, refer to the respective privacy
policy:
* Zendesk: https://www.zendesk.com/company/policies-procedures/
HOW AND WHY DO WE PROCESS THE COLLECTED DATA?
We use the collected data for various purposes:
* To provide, maintain and further develop our Services
* To notify you about changes to our Services
* To allow you to participate in interactive features of our Services when you
choose to do so
* To provide customer support, which includes sending password reset emails
* To gather analysis or valuable information so that we can improve our
Services or to do scientific research
* To monitor the usage of our Services
* To detect, prevent and address technical issues
* To detect and prevent fraud or other criminal activities
* To execute the terms of a contract you have made with us or to enter into a
contract with us
* For compliance with a legal obligation to which we are subject or in order to
protect your vital interests or the vital interests of another natural person
* To provide you with news, special offers and general information about other
goods, services and events which we offer that are similar to those that you
have already purchased or enquired about unless you have opted not to receive
such information
Hide.me uses your personal data as outlined in this policy. Please do not supply
any other person's personal data to us.
ANONYMOUS DIAGNOSTIC AND CRASH REPORTS?
With your consent we may collect anonymized crash reports and network
diagnostics. This information can not be tied back to your VPN usage. Our
applications may transmit:
* Diagnostic information regarding the connection setup/failure
* Speed tests
* Crash reports
You have full control if you want to share this information in the application
settings.
WHAT INFORMATION IS STORED WHEN I STOP USING YOUR SERVICE?
Once a VPN service account is terminated on our network, all data associated
with that VPN service account including the VPN service account itself is
deleted from all of our systems.
HOW DO WE REACT WHEN REQUESTED BY AN AUTHORITY FOR INFORMATION RELATING TO A
CUSTOMER?
The company is incorporated in Malaysia. If a court order is received from a
recognized legal authority with jurisdiction over hide.me then the company shall
comply with that order. However, the company cannot be compelled to hand over
information which it does not have. When a customer signs up we request as
little information as possible; a valid email address. If it ever becomes
required by law for us to keep a persistent log of our customers connections or
any other personal data relating to their network activity, we will immediately
notify our customers and do everything in our power to move jurisdictions or
close the service to protect those who entrust their privacy to us.
SECURITY OF DATA
The security of your data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal
Data, we cannot guarantee its absolute security. The servers we use for storing
the personal data are located in secure facilities, are operated by us and are
completely encrypted. Any data exchange is secured with at least TLS 1.2.
"DO NOT TRACK" SIGNALS
We support Do Not Track ("DNT"). Do Not Track is a preference you can set in
your web browser to inform websites that you do not want to be tracked. You can
enable or disable Do Not Track by visiting the Preferences or Settings page of
your web browser.
YOUR RIGHTS
We aim to take reasonable steps to allow you to correct, amend, delete, or limit
the use of your Personal Data. Whenever made possible, you can update or delete
your Personal Data directly within your account settings section. If you are
unable to change your Personal Data, please contact us to make the required
changes. If you wish to be informed what Personal Data we hold about you and if
you want it to be removed from our systems, please contact us. In certain
circumstances, you have the right:
* To access and receive a copy of the Personal Data we hold about you
* To rectify any Personal Data held about you that is inaccurate or update any
Personal data held about you
* To request the deletion of Personal Data held about you
* To restrict the processing of your Personal Data
* To object to our processing of your Personal Data
You have the right to data portability for the information you provide to us.
You can request to obtain a copy of your Personal Data in a commonly used
electronic format so that you can manage and move it. Please note that we may
ask you to verify your identity before responding to requests outlined above. If
you consider that our processing of your personal information infringes data
protection laws, you have a legal right to lodge a complaint with a supervisory
authority responsible for data protection. You may do so in the EU member state
of your habitual residence, your place of work or the place of the alleged
infringement. To the extent that the legal basis for our processing of your
personal information is consent, you have the right to withdraw that consent at
any time. Withdrawal will not affect the lawfulness of processing before the
withdrawal. You may exercise any of your rights in relation to your personal
data by a written notice to us, preferably over email address [email protected]
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service
("Service Providers"), to provide the Service on our behalf, to perform
Service-related services or to assist us in analyzing how our Services get used.
The categories of such services are payment solution providers and email service
providers. These third parties have access to your Personal Data to the extent
necessary to perform tasks on our behalf and are obligated not to disclose or
use it for any other purpose.
PAYMENTS
We are not saving any details about the payments in our system. The
subscriptions are renewed or updated by Cleverbridge AG or Paddle.com Market Ltd
with a dedicated user id for each user account. We may provide paid products
and/or services within the Service. In that case, we use third-party services
for payment processing (e.g. payment processors). We will not store or collect
your details. That information is provided directly to our third-party payment
processors whose use of your personal information is governed by their Privacy
Policy. These payment processors adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of brands
like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help
ensure the secure handling of payment information. The payment processors we
work with are:
Paddle.com Market Ltd Their Privacy Policy can be viewed at
https://paddle.com/privacy-buyers/Cleverbridge AG Their Privacy Policy can be
viewed at https://www.cleverbridge.com/corporate/privacy-policy/Paypal Inc Their
Privacy Policy can be viewed at
https://www.paypal.com/al/webapps/mpp/ua/privacy-fullCoinpayments Their Privacy
Policy can be viewed at https://www.coinpayments.net/help-privacyApple Store
In-App Payments Their Privacy Policy can be viewed at
https://www.apple.com/legal/privacy/en-ww/Google Play In-App Payments Their
Privacy Policy can be viewed at https://www.google.com/policies/privacy/
EMAILS
Hide.me uses Mailgun Technologies, Inc. to send your transactional and
promotional emails. Mailgun participates and has certified its compliance with
the EU-U.S. Privacy Shield Framework. To learn more about the Privacy Shield
Framework, visit the U.S. Department of Commerce’s Privacy Shield List at
https://www.privacyshield.gov/Individuals-in-Europe. Customers with a paid plan
are able to remove their email from our system and continue to use our service.
EMAIL DELIVERABILITY AND COMMUNICATION WITH OTHER EMAIL PROVIDERS
Email providers can contact us at [email protected] for any technical inquiries
or issues related to email traffic between our domains. This contact is
designated for addressing delivery concerns, troubleshooting deliverability
issues, and ensuring compliance with email communication standards.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or
other governmental jurisdiction where the data protection laws may differ than
those from your jurisdiction. If you are located outside Malaysia and choose to
provide information to us, please note that we transfer the data, including
Personal Data, to Malaysia and process it there. Your consent to this Privacy
Policy followed by your submission of such information represents your agreement
to that transfer. We will take all steps reasonably necessary to ensure that
your data is treated securely and in accordance with this Privacy Policy and no
transfer of your Personal Data will take place to an organization or a country
unless there are adequate controls in place including the security of your data
and other personal information.
COOKIES
WHAT ARE COOKIES?
Cookies are small pieces of text sent to your web browser by a website you
visit. A cookie file is stored in your web browser and allows the Service or a
third-party to recognize you and make your next visit easier and the Service
more useful to you. Cookies can be "persistent" or "session" cookies. Persistent
cookies remain on your personal computer or mobile device when you go offline,
while session cookies are deleted as soon as you close your web browser.
DISABLING COOKIES
If you'd like to delete cookies or instruct your web browser to delete or refuse
cookies, please visit the help pages of your web browser. Please note, however,
that if you delete cookies or refuse to accept them, you might not be able to
use all of the features we offer, you may not be able to store your preferences,
and some of our pages might not display properly.
HOW WE USE COOKIES?
When you use and access the Service, we may place a number of cookies files in
your web browser. We use cookies for the following purposes:
* To enable certain functions of the Service
* To provide analytics
* To store your preferences. We use both session and persistent cookies on the
Service and we use different types of cookies to run the Service:
* Essential cookies. We may use cookies to remember information that changes
the way the Service behaves or looks, such as a user's language preference on
the Service.
* Accounts-related cookies. We may use accounts-related cookies to authenticate
users and prevent fraudulent use of user accounts. We may use these cookies
to remember information that changes the way the Service behaves or looks,
such as the "remember me" functionality.
* Analytics cookies. We may use analytics cookies to track information how the
Service is used so that we can make improvements. We may also use analytics
cookies to test new advertisements, pages, features or new functionality of
the Service to see how our users react to them.
THIRD-PARTY COOKIES
In addition to our own cookies, we may also use various third-parties cookies to
report usage statistics of the Service, deliver advertisements on and through
the Service, and so on.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you
click on a third party link, you will be directed to that third party's site. We
strongly advise you to review the Privacy Policy of every site you visit. We
have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 18 ("Children"). We do not
knowingly collect personally identifiable information from anyone under the age
of 18. If you are a parent or guardian and you are aware that your Children have
provided us with Personal Data, please contact us. If we become aware that we
have collected Personal Data from children without verification of parental
consent, we will take steps to remove that information from our servers.
CHANGES TO POLICY
hide.me reserves the right to change this privacy policy at any time. In such
cases, we will take every reasonable step to ensure that these changes are
brought to your attention by posting all changes prominently on the hide.me web
site for a reasonable period of time, before the new policy becomes effective.
You should check this page occasionally to ensure that you are happy with any
changes to this policy.
OUR DETAILS
Hide.me websites, community forum and the hide.me VPN service is owned and
operated by eVenture Limited. We are registered in Malaysia under registration
number LL09685, and our registered office is at Unit 12F(1), Main Office Tower
Financial Park Labuan, Jalan Merdeka 87000 Labuan, F.T. Labuan, Malaysia. You
may contact us:
* By email: [email protected] [[email protected]]
* By visiting this page on our website: https://hide.me/support
[https://hide.me/support]
Products
VPN for Windows [/en/software/windows] VPN for macOS [/en/software/mac] VPN for
Android [/en/software/android] VPN for iPhone / iPad [/en/software/ios] VPN for
Linux [/en/software/linux] VPN for Amazon Fire TV [/en/software/amazon-fire-vpn]
VPN for Chrome [/en/software/chrome-vpn] VPN for Firefox
[/en/software/firefox-vpn] VPN for Edge [/en/software/edge-vpn] Free VPN
[/en/free-vpn] Free Proxy [/en/proxy]
Learn more
What is a VPN? [/en/what-is-vpn] Hide IP Address [/en/hide-ip-address] Our VPN
Protocols [/en/features/vpn-protocols] Bolt - Fast Proxy [/en/bolt-fastest-vpn]
Multihop [/en/multihop-double-vpn]
Tools
DNS Leak Test [/en/dns-leak-test] Password Generator [/en/password-generator]
WebRTC Leak Test [/en/webrtc-leak-test] What is My IP? [/check] VPN Setup Guide
[/en/vpnsetup/]
About
Blog [https://hide.me/en/blog/] Community [https://community.hide.me/] Our
Mission [/en/about] Press [/en/press] Privacy Policy [/en/privacy] Terms of
Service [/en/legal] VPN Reviews [/en/reviews]
Partners
Affiliates [/en/affiliates] Business [/en/business] Reseller [/en/reseller]
Follow Us
Twitter [https://x.com/thevpncompany] TikTok
[https://www.tiktok.com/@hide.me_deutschland] Reddit
[https://www.reddit.com/r/hidemeVPN/] Discord [/discord] Facebook
[https://www.facebook.com/www.hide.me] YouTube
[https://www.youtube.com/channel/UCaK_HWlsCg5hSVi5BTlgv6w]
Language
ČeštinaDanskDeutschEnglishEspañolFrançaisHrvatskiIndonesiaItalianoJęzyk
polskiMagyarNederlandsNorskPortuguêsSuomiSvenskaTürkçeΕλληνικάУкраїнськару́сскийالعَرَبِية中文日本語한국어
©2026 eVenture Ltd.All Rights Reserved.
WireGuard® is a registered trademark of Jason A. Donenfeld.
Try hide.me VPN
No Signup Required & Completely Free
Get Hide.me [/en/latest]
Need help? Chat with us now!
moderate
Terms of Service
30/03/2026
The comparison shows incomplete content - the old version only contains a brief marketing tagline while the new version shows the full Terms of Service document with comprehensive privacy policies, data handling practices, and service terms. The new terms explicitly state no logging of VPN sessions, browsing behavior, or connection data, operating under a strict no-logs policy with data minimization principles.
Skip to content
Hide.me - Homepage [/en/]
* Why hide.me? [/en/why-hideme]Why hide.me?
* Benefits
* Browse Securely [/en/features/anonymous-ip]
* Bypass Censorship [/en/features/bypass-censorship]
* Encrypted Connection [/en/features/wifi-security]
* Gaming VPN [/en/gaming-vpn]
* Hide IP Address [/en/hide-ip-address]
* Features
* Bolt - Fast Proxy [/en/bolt-fastest-vpn]
* IP Leak Protection [/en/features/vpn-kill-switch]
* IPv6 Support [/en/features/ipv6-vpn]
* Port Forwarding [/en/vpn-port-forwarding]
* Multihop [/en/multihop-double-vpn]
* No Logs [/en/features/no-logs-policy]
* SmartGuard [/en/smart-guard]
* Split Tunneling [/en/features/vpn-split-tunnel]
* StealthGuard [/en/features/stealth-guard]
* WireGuard [/en/wireguard-vpn]
* VPN Apps [/en/software]VPN Apps
* Desktop
* Windows [/en/software/windows]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Mobile
* Android [/en/software/android]
* iPhone / iPad [/en/software/ios]
* TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Tools
* Free Proxy [/en/proxy]
* Password Generator [/en/password-generator]
* Router [/en/software/vpn-router]
* Leak tests
* DNS Leak Test [/en/dns-leak-test]
* What is My IP? [/en/check]
* WebRTC Leak Test [/en/webrtc-leak-test]
* Free Proxy [/en/proxy]
* Free Proxy [/en/proxy]
* VPN vs. Proxy comparison [/en/blog/vpn-vs-proxy-ultimate-comparison/]
* Hide.me SOCKS Proxy [/en/proxy/socks]
* VPN Apps [/en/software]
* Windows [/en/software/windows]
* Android [/en/software/android]
* iOS [/en/software/ios]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Smart TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Router
* Overview [/en/software/vpn-router]
* GL.iNet [/en/software/glinet]
* Asus [/en/software/asus]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Others
* Volla OS [/en/software/volla-os]
* Freifon [/en/software/freifon]
* Ubuntu Touch [/en/software/ubuntu-touch]
* LineageOS [/en/software/lineageos]
* GrapheneOS [/en/software/grapheneos]
* Servers [/en/network]
* Pricing [/en/pricing]
* Help [/en/support]
* Blog [/blog]
* My Account [/user]
* Sign Up Now [https://hide.me/pricing]
Get Hide.me [/en/latest]
EN
Čeština [/cs/legal] Dansk [/da/legal] Deutsch [/de/legal] English [/en/legal]
Español [/es/legal] Français [/fr/legal] Hrvatski [/hr/legal] Indonesia
[/id/legal] Italiano [/it/legal] Język polski [/pl/legal] Magyar [/hu/legal]
Nederlands [/nl/legal] Norsk [/no/legal] Português [/pt/legal] Suomi [/fi/legal]
Svenska [/sv/legal] Türkçe [/tr/legal] Ελληνικά [/el/legal] Українська
[/uk/legal] ру́сский [/ru/legal] العَرَبِية [/ar/legal] 中文 [/zh/legal] 日本語
[/ja/legal] 한국어 [/ko/legal]
* Choose
* Privacy Policy [/en/privacy]
* Refund Policy [/en/legal#refund]
* Terms of Service [/en/legal]
1. Terms of Service [/en/legal]
TERMS OF SERVICE
Last update 30 July 2024
These Terms and Condition (“Terms”) govern your relationship with the VPN
service (the “Service”) operated by eVenture Ltd (“hide.me VPN”, “us”, “we”, or
“our”). These terms also govern the use of and access to our content
(“Content”), applications (“Apps”) and any software provided by us (“Software”).
1. ACCEPTANCE
By accessing, installing or signing up, you agree to legally comply with our
Terms of Service. We do NOT provide a service for the commission of criminal
acts. It is a privacy service. You agree not to violate any laws of any
jurisdiction you are originating from, or terminating into. The service is not
available to persons who are not eligible or to any users previously suspended,
terminated or removed from the service. You represent and warrant that you have
the legal ability (or “capacity”) to contract. By accessing or using the Service
you agree to be bound by these Terms. If you disagree with any parts of the
terms then you may not access the Service.
2. MODIFICATION
From time to time, we may post a new terms of service that will become binding
and it is the responsibility of the users to periodically check for new Terms of
Service. If a revision is material we will try to provide at least 30 days
notice prior to any new terms taking effect. What constitutes a material change
will be determined at our sole discretion. By continuing to access or use our
Service after those revisions become effective, you agree to be bound by the
revised terms. If you do not agree to the new terms, please stop using the
Service.
3. ACCOUNTS
You agree to protect your user id/password and our system from unauthorized use
and not to publish or share your account with third parties. You are responsible
for all actions that occur on our servers where the login uses your user
id/password. You agree not to use the system for sending spam, port scanning,
scanning for open proxies or open relays, sending opt-in email, unsolicited
email or any type or version of email sent in large quantities even if the email
is ultimately sent off of another server. You agree not to attack in any way
shape or form any other computer or network while on our service. Hacking,
cracking, distribution of viruses, fraudulent activities, network sabotage,
phishing, and/or any conduct deemed illegal or unwanted shall be subject to
suspension or termination. Users are responsible for the proper secure
configuration of their services and are responsible for any damages caused by
their neglect or exposure of vulnerabilities whether intentional or
unintentional.
4. PRIVACY POLICY
Our systems are designed with your privacy in mind and by the principle of data
minimization and we only collect personal information you specify during the
registration. We do NOT keep logs of your VPN sessions, browsing behaviour,
websites you visit or any activity related to your VPN connection. In addition
we NEVER store VPN connection logs and timestamps that match your incoming and
outgoing IP address or session duration. For your clear understanding we have
summarised our Privacy Policy in a separate document [/en/privacy].
5. SUBSCRIPTIONS
You will be automatically billed each 30, 180, 365, 730 or 1095 days depending
on the duration of the selected plan. To cancel the automatic billing schedule,
simply contact our Support team with a short notice to cancel the subscription.
6. REFUND POLICY
If you are not completely satisfied with our VPN services, and you notify us in
writing via email within the first 30 days of your plan that you wish to cancel.
You will be given a full refund of the contract amount in case you have 1) not
previously claimed a refund, 2) not violated our Terms of Service, 3) made your
first order with us (renewals do not qualify). If a refund is due, you will be
notified by e-mail; it can take up to 10 days after cancellation of your
contract to receive your refund depending on payment form used. If you have not
received your refund after 10 days, please inform us using the contact form. Our
Free plan is completely free of any charges and it is not renewed automatically.
For purchases made through Google Play Store or Apple App Store, the respective
store's refund policies apply, and our general refund policy does not apply to
these transactions.
7. LICENSE
Subject to your compliance with these Terms, we grant you a non-exclusive and
limited license to download and use the Software. Modifying, distributing to
unauthorized parties, reverse engineering, or otherwise using the Software in
any way not expressly authorized by us is strictly prohibited. Usage of any
material which is subject to our intellectual property rights is prohibited
unless you have been provided with explicit written consent by us. Except as set
forth herein, neither party shall have the right to assign, encumber, or
otherwise transfer its rights and obligations under this Agreement except with
the prior written consent of the other party. Any prohibited assignment or
transfer is voidable in the sole discretion of the non-assigning party.
8. THIRD-PARTY WEBSITES
Our Service may contain links to third-party web sites or services that are not
owned or controlled by us. We have no control over, and assumes no
responsibility for, the content, privacy policies, or practices of any third
party web sites or services. You further acknowledge and agree that we shall not
be responsible or liable, directly or indirectly, for any damage or loss caused
or alleged to be caused by or in connection with use of or reliance on any such
content, goods or services available on or through any such websites or
services. We strongly advise you to read the terms and conditions and privacy
policies of any third-party web sites or services that you visit.
9. DISCLAIMER
Actual service coverage, speeds, locations and quality may vary. The service
will attempt to be available at all times except for limited periods for
maintenance and repair. However the Service may be subject to unavailability for
a variety of factors beyond our control including emergencies, third party
service failures, transmission, equipment or network problems or limitations,
interference, signal strength, and may be interrupted, refused, limited or
curtailed. We are not responsible for data, messages or pages lost, not
delivered, delayed or misdirected because of interruptions or performance issues
with the Service or communications services or networks (e.g., T-1 lines or the
Internet). We may impose usage or service limits, suspend Service, or block
certain kinds of usage in our sole discretion to protect the service. Network
speed is an estimate and is no indication of the speed at which the Service
sends or receives data. Actual network speed will vary based on configuration,
compression, network congestion and other factors. The accuracy and timeliness
of data received is not guaranteed; delays or omissions may occur.
10. LIMITATION OF LIABILITY
In no event shall eVenture Ltd, nor its directors, employees, partners, agents,
suppliers, or affiliates, be liable for any indirect, incidental, special,
consequential or punitive damages, including without limitation, loss of
profits, data, use, goodwill, or other intangible losses, resulting from (i)
your access to or use of or inability to access or use the Service; (ii) any
conduct or content of any third party on the Service; (iii) any content obtained
from the Service; and (iv) unauthorized access, use or alteration of your
transmissions or content, whether based on warranty, contract, tort (including
negligence) or any other legal theory, whether or not we have been informed of
the possibility of such damage, and even if a remedy set forth herein is found
to have failed of its essential purpose.
11. GOVERNING LAW
These Terms shall be governed and construed in accordance with the laws of
Malaysia, without regard to its conflict of law provisions. Our failure to
enforce any right or provision of these Terms will not be considered a waiver of
those rights. If any provision of these Terms is held to be invalid or
unenforceable by a court, the remaining provisions of these Terms will remain in
effect. These Terms constitute the entire agreement between us regarding our
Service, and supersede and replace any prior agreements we might have between us
regarding the Service.
12. SEVERABILITY
Any provision of this Agreement that is prohibited or unenforceable in any
jurisdiction shall, as to such jurisdiction, be ineffective to the extent of
such prohibition or unenforceability without invalidating the remaining
provisions hereof, and any such prohibition or unenforceability in any
jurisdiction shall not invalidate or render unenforceable such provision in any
other jurisdiction.
13. CONTACT US
Hide.me websites, community forum and the hide.me VPN service is owned and
operated by eVenture Limited. We are registered in Malaysia under registration
number LL09685, and our registered office is at Unit 12F(1), Main Office Tower
Financial Park Labuan, Jalan Merdeka 87000 Labuan, F.T. Labuan, Malaysia. You
may contact us:
* By email: [email protected] [[email protected]]
* By visiting this page on our website: https://hide.me/support
[https://hide.me/support]
Products
VPN for Windows [/en/software/windows] VPN for macOS [/en/software/mac] VPN for
Android [/en/software/android] VPN for iPhone / iPad [/en/software/ios] VPN for
Linux [/en/software/linux] VPN for Amazon Fire TV [/en/software/amazon-fire-vpn]
VPN for Chrome [/en/software/chrome-vpn] VPN for Firefox
[/en/software/firefox-vpn] VPN for Edge [/en/software/edge-vpn] Free VPN
[/en/free-vpn] Free Proxy [/en/proxy]
Learn more
What is a VPN? [/en/what-is-vpn] Hide IP Address [/en/hide-ip-address] Our VPN
Protocols [/en/features/vpn-protocols] Bolt - Fast Proxy [/en/bolt-fastest-vpn]
Multihop [/en/multihop-double-vpn]
Tools
DNS Leak Test [/en/dns-leak-test] Password Generator [/en/password-generator]
WebRTC Leak Test [/en/webrtc-leak-test] What is My IP? [/check] VPN Setup Guide
[/en/vpnsetup/]
About
Blog [https://hide.me/en/blog/] Community [https://community.hide.me/] Our
Mission [/en/about] Press [/en/press] Privacy Policy [/en/privacy] Terms of
Service [/en/legal] VPN Reviews [/en/reviews]
Partners
Affiliates [/en/affiliates] Business [/en/business] Reseller [/en/reseller]
Follow Us
Twitter [https://x.com/thevpncompany] TikTok
[https://www.tiktok.com/@hide.me_deutschland] Reddit
[https://www.reddit.com/r/hidemeVPN/] Discord [/discord] Facebook
[https://www.facebook.com/www.hide.me] YouTube
[https://www.youtube.com/channel/UCaK_HWlsCg5hSVi5BTlgv6w]
Language
ČeštinaDanskDeutschEnglishEspañolFrançaisHrvatskiIndonesiaItalianoJęzyk
polskiMagyarNederlandsNorskPortuguêsSuomiSvenskaTürkçeΕλληνικάУкраїнськару́сскийالعَرَبِية中文日本語한국어
©2026 eVenture Ltd.All Rights Reserved.
WireGuard® is a registered trademark of Jason A. Donenfeld.
Try hide.me VPN
No Signup Required & Completely Free
Get Hide.me [/en/latest]
Need help? Chat with us now!
minor
Privacy Policy
30/03/2026
The provided text shows only navigation menu content and the beginning of Hide.me's privacy policy from the new version, while the old version contains only a brief marketing tagline. Without the complete old privacy policy text for comparison, no meaningful analysis of actual policy changes can be performed - this appears to be comparing a navigation page structure to policy content rather than two complete privacy policies.
Skip to content
Hide.me - Homepage [/en/]
* Why hide.me? [/en/why-hideme]Why hide.me?
* Benefits
* Browse Securely [/en/features/anonymous-ip]
* Bypass Censorship [/en/features/bypass-censorship]
* Encrypted Connection [/en/features/wifi-security]
* Gaming VPN [/en/gaming-vpn]
* Hide IP Address [/en/hide-ip-address]
* Features
* Bolt - Fast Proxy [/en/bolt-fastest-vpn]
* IP Leak Protection [/en/features/vpn-kill-switch]
* IPv6 Support [/en/features/ipv6-vpn]
* Port Forwarding [/en/vpn-port-forwarding]
* Multihop [/en/multihop-double-vpn]
* No Logs [/en/features/no-logs-policy]
* SmartGuard [/en/smart-guard]
* Split Tunneling [/en/features/vpn-split-tunnel]
* StealthGuard [/en/features/stealth-guard]
* WireGuard [/en/wireguard-vpn]
* VPN Apps [/en/software]VPN Apps
* Desktop
* Windows [/en/software/windows]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Mobile
* Android [/en/software/android]
* iPhone / iPad [/en/software/ios]
* TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Tools
* Free Proxy [/en/proxy]
* Password Generator [/en/password-generator]
* Router [/en/software/vpn-router]
* Leak tests
* DNS Leak Test [/en/dns-leak-test]
* What is My IP? [/en/check]
* WebRTC Leak Test [/en/webrtc-leak-test]
* Free Proxy [/en/proxy]
* Free Proxy [/en/proxy]
* VPN vs. Proxy comparison [/en/blog/vpn-vs-proxy-ultimate-comparison/]
* Hide.me SOCKS Proxy [/en/proxy/socks]
* VPN Apps [/en/software]
* Windows [/en/software/windows]
* Android [/en/software/android]
* iOS [/en/software/ios]
* macOS [/en/software/mac]
* Linux [/en/software/linux]
* Smart TV
* Apple TV [/en/software/apple-tv]
* Android TV [/en/software/android-tv]
* Amazon Fire TV [/en/software/amazon-fire-vpn]
* Router
* Overview [/en/software/vpn-router]
* GL.iNet [/en/software/glinet]
* Asus [/en/software/asus]
* Browsers
* Chrome [/en/software/chrome-vpn]
* Firefox [/en/software/firefox-vpn]
* Edge [/en/software/edge-vpn]
* Others
* Volla OS [/en/software/volla-os]
* Freifon [/en/software/freifon]
* Ubuntu Touch [/en/software/ubuntu-touch]
* LineageOS [/en/software/lineageos]
* GrapheneOS [/en/software/grapheneos]
* Servers [/en/network]
* Pricing [/en/pricing]
* Help [/en/support]
* Blog [/blog]
* My Account [/user]
* Sign Up Now [https://hide.me/pricing]
Get Hide.me [/en/latest]
EN
Čeština [/cs/privacy] Dansk [/da/privacy] Deutsch [/de/privacy] English
[/en/privacy] Español [/es/privacy] Français [/fr/privacy] Hrvatski
[/hr/privacy] Indonesia [/id/privacy] Italiano [/it/privacy] Język polski
[/pl/privacy] Magyar [/hu/privacy] Nederlands [/nl/privacy] Norsk [/no/privacy]
Português [/pt/privacy] Suomi [/fi/privacy] Svenska [/sv/privacy] Türkçe
[/tr/privacy] Ελληνικά [/el/privacy] Українська [/uk/privacy] ру́сский
[/ru/privacy] العَرَبِية [/ar/privacy] 中文 [/zh/privacy] 日本語 [/ja/privacy] 한국어
[/ko/privacy]
* Choose
* Privacy Policy [/en/privacy]
* Refund Policy [/en/legal#refund]
* Terms of Service [/en/legal]
1. Privacy Policy [/en/privacy]
PRIVACY POLICY
Effective date 10th Jan 2023
eVenture Ltd. ("us", "we", or "our") operates the VPN service “hide.me VPN”
("Service"). As a privacy service we realize how important it is that our
customers fully understand what personal data we collect, store and process. Our
systems are designed with your privacy in mind and by the principle of data
minimization. We've tried our best to make this policy clear and simple so you
can get the facts you need without having to wade through pages of boring
ambiguous legal text. We do NOT keep logs of your VPN sessions, browsing
behaviour, websites you visit or any activity related to your VPN connection. In
addition we NEVER store VPN connection logs and timestamps that match your
incoming and outgoing IP address or session duration.
WHAT DOES THIS POLICY COVER?
This policy applies where we are acting as a data controller with respect to the
personal data of our website visitors and service users; in other words, where
we determine the purposes and means of the processing of that personal data.
This policy does not apply to any third-party service or product even if we are
affiliated with such a third-party service or product. Our website includes
hyperlinks to, and details of, third party websites. We have no control over,
and are not responsible for, the privacy policies and practices of third
parties. By using our website, services or products you are accepting the terms
in this policy.
WHAT PERSONAL DATA DO WE COLLECT AND STORE WHEN YOU SIGN UP FOR OUR VPN SERVICE
(HIDE.ME ACCOUNT DATA) ?
To maximize your privacy, we collect the minimum personal information required,
and that is your email address. We store your email address in encrypted form on
completely encrypted servers. Any personal data, including your email address,
that gets sent from your device to our web server or from our web server to your
web browser will be protected by using encryption technology. We do not request
or store your name, IP address or physical address, or any other personally
identifiable information. We may use your Personal Data within your account,
i.e., your email address, to contact you with newsletters, marketing or
promotional materials, and other information that may be of interest to you. In
addition, personal data may be used to provide free trial promotions. You may
opt-out of receiving any, or all, of these communications from us by following
the unsubscribe link or instructions provided in any email we send or by
contacting us. You consent to this processing by signing up for a hide.me
account.
WHAT INFORMATION GETS PROCESSED WHEN OUR CUSTOMERS CONNECT TO OUR VPN SERVICE?
We maintain a non-persistent log of connection data for troubleshooting purposes
which includes customer’s randomly generated username and internally assigned
(non-public) IP address. The troubleshooting log gets securely erased every few
hours. We purposely and strictly do not log any other data to mitigate our legal
liability. We do not monitor or log your browsing behavior. It is impossible to
record your browsing behavior with our technical backend. All the usage data is
anonymous and not connected to your real, public IP address. Upon connection
termination we process the amount of traffic you have spent during your VPN
session to update the traffic usage counters. We account for the aggregated
amount of monthly data traffic to properly bill you and to maintain a high
quality of service.
WHAT PERSONAL DATA DO WE PROCESS WHEN YOU USE OUR WEBSITES (HIDE.ME,
COMMUNITY.HIDE.ME AND PUBLIC PROXIES)?
We may process data about your use of our websites (“website usage data”). The
website usage data may include your IP address, geographical location, browser
type and version, operating system, referral source, length of visit, page views
and website navigation paths, as well as information about the timing, frequency
and patterns of your visits. The source of the website usage data are the web
server logs. This usage data may be processed for the purposes of analysing the
use of the website and services. The legal basis for this processing is our
legitimate interest, namely security, monitoring, protecting and improving our
website and services.
WHAT PERSONAL DATA DO WE COLLECT AND STORE WHEN YOU SIGN UP FOR OUR COMMUNITY
FORUM (COMMUNITY.HIDE.ME ACCOUNT DATA)?
We may process your information which you included in your personal profile on
our community forum website ("community profile data"). The community profile
data is optional (i.e., you do not have to fill in the data to access the
community forum) and may include your email address, location, occupation,
profile pictures, gender, date of birth and/or other identities. The profile
data may be processed for the purposes of enabling and monitoring your use of
our community forums. You consent to this processing by signing up for an
community.hide.me account.
WHAT PERSONAL DATA DO WE PROCESS WHEN YOU USE OUR COMMUNITY FORUM?
We may process information that you post for publication on our community forum
and/or any metadata associated with that publication such as timestamps or IP
addresses. The publication data may be processed for the purposes of enabling
such publication and administering our website and services. By publishing data
on our forum you are giving consent for our processing of that data.
WHAT PERSONAL DATA DO WE PROCESS WHEN YOU CONTACT US OR OUR SUPPORT OVER EMAIL,
LIVE CHAT OR SUPPORT FORMS?
We may process information contained in or relating to any communication that
you send to us ("correspondence data"). The correspondence data may include your
email, the communication content and metadata associated with the communication.
Our website or mail servers will generate the metadata associated with
communications made using the website contact forms or SMTP protocol. The
correspondence data may be processed for the purposes of communicating with you
and record-keeping. Our legitimate interest is to provide the best possible
customer support experience for you and to improve our services. We use Zendesk
platform for support tickets and live chat. When you correspond with us using
the platform, your correspondence records, including your name and email
address, get stored in their system. Please, refer to the respective privacy
policy:
* Zendesk: https://www.zendesk.com/company/policies-procedures/
HOW AND WHY DO WE PROCESS THE COLLECTED DATA?
We use the collected data for various purposes:
* To provide, maintain and further develop our Services
* To notify you about changes to our Services
* To allow you to participate in interactive features of our Services when you
choose to do so
* To provide customer support, which includes sending password reset emails
* To gather analysis or valuable information so that we can improve our
Services or to do scientific research
* To monitor the usage of our Services
* To detect, prevent and address technical issues
* To detect and prevent fraud or other criminal activities
* To execute the terms of a contract you have made with us or to enter into a
contract with us
* For compliance with a legal obligation to which we are subject or in order to
protect your vital interests or the vital interests of another natural person
* To provide you with news, special offers and general information about other
goods, services and events which we offer that are similar to those that you
have already purchased or enquired about unless you have opted not to receive
such information
Hide.me uses your personal data as outlined in this policy. Please do not supply
any other person's personal data to us.
ANONYMOUS DIAGNOSTIC AND CRASH REPORTS?
With your consent we may collect anonymized crash reports and network
diagnostics. This information can not be tied back to your VPN usage. Our
applications may transmit:
* Diagnostic information regarding the connection setup/failure
* Speed tests
* Crash reports
You have full control if you want to share this information in the application
settings.
WHAT INFORMATION IS STORED WHEN I STOP USING YOUR SERVICE?
Once a VPN service account is terminated on our network, all data associated
with that VPN service account including the VPN service account itself is
deleted from all of our systems.
HOW DO WE REACT WHEN REQUESTED BY AN AUTHORITY FOR INFORMATION RELATING TO A
CUSTOMER?
The company is incorporated in Malaysia. If a court order is received from a
recognized legal authority with jurisdiction over hide.me then the company shall
comply with that order. However, the company cannot be compelled to hand over
information which it does not have. When a customer signs up we request as
little information as possible; a valid email address. If it ever becomes
required by law for us to keep a persistent log of our customers connections or
any other personal data relating to their network activity, we will immediately
notify our customers and do everything in our power to move jurisdictions or
close the service to protect those who entrust their privacy to us.
SECURITY OF DATA
The security of your data is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal
Data, we cannot guarantee its absolute security. The servers we use for storing
the personal data are located in secure facilities, are operated by us and are
completely encrypted. Any data exchange is secured with at least TLS 1.2.
"DO NOT TRACK" SIGNALS
We support Do Not Track ("DNT"). Do Not Track is a preference you can set in
your web browser to inform websites that you do not want to be tracked. You can
enable or disable Do Not Track by visiting the Preferences or Settings page of
your web browser.
YOUR RIGHTS
We aim to take reasonable steps to allow you to correct, amend, delete, or limit
the use of your Personal Data. Whenever made possible, you can update or delete
your Personal Data directly within your account settings section. If you are
unable to change your Personal Data, please contact us to make the required
changes. If you wish to be informed what Personal Data we hold about you and if
you want it to be removed from our systems, please contact us. In certain
circumstances, you have the right:
* To access and receive a copy of the Personal Data we hold about you
* To rectify any Personal Data held about you that is inaccurate or update any
Personal data held about you
* To request the deletion of Personal Data held about you
* To restrict the processing of your Personal Data
* To object to our processing of your Personal Data
You have the right to data portability for the information you provide to us.
You can request to obtain a copy of your Personal Data in a commonly used
electronic format so that you can manage and move it. Please note that we may
ask you to verify your identity before responding to requests outlined above. If
you consider that our processing of your personal information infringes data
protection laws, you have a legal right to lodge a complaint with a supervisory
authority responsible for data protection. You may do so in the EU member state
of your habitual residence, your place of work or the place of the alleged
infringement. To the extent that the legal basis for our processing of your
personal information is consent, you have the right to withdraw that consent at
any time. Withdrawal will not affect the lawfulness of processing before the
withdrawal. You may exercise any of your rights in relation to your personal
data by a written notice to us, preferably over email address [email protected]
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service
("Service Providers"), to provide the Service on our behalf, to perform
Service-related services or to assist us in analyzing how our Services get used.
The categories of such services are payment solution providers and email service
providers. These third parties have access to your Personal Data to the extent
necessary to perform tasks on our behalf and are obligated not to disclose or
use it for any other purpose.
PAYMENTS
We are not saving any details about the payments in our system. The
subscriptions are renewed or updated by Cleverbridge AG or Paddle.com Market Ltd
with a dedicated user id for each user account. We may provide paid products
and/or services within the Service. In that case, we use third-party services
for payment processing (e.g. payment processors). We will not store or collect
your details. That information is provided directly to our third-party payment
processors whose use of your personal information is governed by their Privacy
Policy. These payment processors adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of brands
like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help
ensure the secure handling of payment information. The payment processors we
work with are:
Paddle.com Market Ltd Their Privacy Policy can be viewed at
https://paddle.com/privacy-buyers/Cleverbridge AG Their Privacy Policy can be
viewed at https://www.cleverbridge.com/corporate/privacy-policy/Paypal Inc Their
Privacy Policy can be viewed at
https://www.paypal.com/al/webapps/mpp/ua/privacy-fullCoinpayments Their Privacy
Policy can be viewed at https://www.coinpayments.net/help-privacyApple Store
In-App Payments Their Privacy Policy can be viewed at
https://www.apple.com/legal/privacy/en-ww/Google Play In-App Payments Their
Privacy Policy can be viewed at https://www.google.com/policies/privacy/
EMAILS
Hide.me uses Mailgun Technologies, Inc. to send your transactional and
promotional emails. Mailgun participates and has certified its compliance with
the EU-U.S. Privacy Shield Framework. To learn more about the Privacy Shield
Framework, visit the U.S. Department of Commerce’s Privacy Shield List at
https://www.privacyshield.gov/Individuals-in-Europe. Customers with a paid plan
are able to remove their email from our system and continue to use our service.
EMAIL DELIVERABILITY AND COMMUNICATION WITH OTHER EMAIL PROVIDERS
Email providers can contact us at [email protected] for any technical inquiries
or issues related to email traffic between our domains. This contact is
designated for addressing delivery concerns, troubleshooting deliverability
issues, and ensuring compliance with email communication standards.
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and
maintained on — computers located outside of your state, province, country or
other governmental jurisdiction where the data protection laws may differ than
those from your jurisdiction. If you are located outside Malaysia and choose to
provide information to us, please note that we transfer the data, including
Personal Data, to Malaysia and process it there. Your consent to this Privacy
Policy followed by your submission of such information represents your agreement
to that transfer. We will take all steps reasonably necessary to ensure that
your data is treated securely and in accordance with this Privacy Policy and no
transfer of your Personal Data will take place to an organization or a country
unless there are adequate controls in place including the security of your data
and other personal information.
COOKIES
WHAT ARE COOKIES?
Cookies are small pieces of text sent to your web browser by a website you
visit. A cookie file is stored in your web browser and allows the Service or a
third-party to recognize you and make your next visit easier and the Service
more useful to you. Cookies can be "persistent" or "session" cookies. Persistent
cookies remain on your personal computer or mobile device when you go offline,
while session cookies are deleted as soon as you close your web browser.
DISABLING COOKIES
If you'd like to delete cookies or instruct your web browser to delete or refuse
cookies, please visit the help pages of your web browser. Please note, however,
that if you delete cookies or refuse to accept them, you might not be able to
use all of the features we offer, you may not be able to store your preferences,
and some of our pages might not display properly.
HOW WE USE COOKIES?
When you use and access the Service, we may place a number of cookies files in
your web browser. We use cookies for the following purposes:
* To enable certain functions of the Service
* To provide analytics
* To store your preferences. We use both session and persistent cookies on the
Service and we use different types of cookies to run the Service:
* Essential cookies. We may use cookies to remember information that changes
the way the Service behaves or looks, such as a user's language preference on
the Service.
* Accounts-related cookies. We may use accounts-related cookies to authenticate
users and prevent fraudulent use of user accounts. We may use these cookies
to remember information that changes the way the Service behaves or looks,
such as the "remember me" functionality.
* Analytics cookies. We may use analytics cookies to track information how the
Service is used so that we can make improvements. We may also use analytics
cookies to test new advertisements, pages, features or new functionality of
the Service to see how our users react to them.
THIRD-PARTY COOKIES
In addition to our own cookies, we may also use various third-parties cookies to
report usage statistics of the Service, deliver advertisements on and through
the Service, and so on.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you
click on a third party link, you will be directed to that third party's site. We
strongly advise you to review the Privacy Policy of every site you visit. We
have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.
CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 18 ("Children"). We do not
knowingly collect personally identifiable information from anyone under the age
of 18. If you are a parent or guardian and you are aware that your Children have
provided us with Personal Data, please contact us. If we become aware that we
have collected Personal Data from children without verification of parental
consent, we will take steps to remove that information from our servers.
CHANGES TO POLICY
hide.me reserves the right to change this privacy policy at any time. In such
cases, we will take every reasonable step to ensure that these changes are
brought to your attention by posting all changes prominently on the hide.me web
site for a reasonable period of time, before the new policy becomes effective.
You should check this page occasionally to ensure that you are happy with any
changes to this policy.
OUR DETAILS
Hide.me websites, community forum and the hide.me VPN service is owned and
operated by eVenture Limited. We are registered in Malaysia under registration
number LL09685, and our registered office is at Unit 12F(1), Main Office Tower
Financial Park Labuan, Jalan Merdeka 87000 Labuan, F.T. Labuan, Malaysia. You
may contact us:
* By email: [email protected] [[email protected]]
* By visiting this page on our website: https://hide.me/support
[https://hide.me/support]
Products
VPN for Windows [/en/software/windows] VPN for macOS [/en/software/mac] VPN for
Android [/en/software/android] VPN for iPhone / iPad [/en/software/ios] VPN for
Linux [/en/software/linux] VPN for Amazon Fire TV [/en/software/amazon-fire-vpn]
VPN for Chrome [/en/software/chrome-vpn] VPN for Firefox
[/en/software/firefox-vpn] VPN for Edge [/en/software/edge-vpn] Free VPN
[/en/free-vpn] Free Proxy [/en/proxy]
Learn more
What is a VPN? [/en/what-is-vpn] Hide IP Address [/en/hide-ip-address] Our VPN
Protocols [/en/features/vpn-protocols] Bolt - Fast Proxy [/en/bolt-fastest-vpn]
Multihop [/en/multihop-double-vpn]
Tools
DNS Leak Test [/en/dns-leak-test] Password Generator [/en/password-generator]
WebRTC Leak Test [/en/webrtc-leak-test] What is My IP? [/check] VPN Setup Guide
[/en/vpnsetup/]
About
Blog [https://hide.me/en/blog/] Community [https://community.hide.me/] Our
Mission [/en/about] Press [/en/press] Privacy Policy [/en/privacy] Terms of
Service [/en/legal] VPN Reviews [/en/reviews]
Partners
Affiliates [/en/affiliates] Business [/en/business] Reseller [/en/reseller]
Follow Us
Twitter [https://x.com/thevpncompany] TikTok
[https://www.tiktok.com/@hide.me_deutschland] Reddit
[https://www.reddit.com/r/hidemeVPN/] Discord [/discord] Facebook
[https://www.facebook.com/www.hide.me] YouTube
[https://www.youtube.com/channel/UCaK_HWlsCg5hSVi5BTlgv6w]
Language
ČeštinaDanskDeutschEnglishEspañolFrançaisHrvatskiIndonesiaItalianoJęzyk
polskiMagyarNederlandsNorskPortuguêsSuomiSvenskaTürkçeΕλληνικάУкраїнськару́сскийالعَرَبِية中文日本語한국어
©2026 eVenture Ltd.All Rights Reserved.
WireGuard® is a registered trademark of Jason A. Donenfeld.
Try hide.me VPN
No Signup Required & Completely Free
Get Hide.me [/en/latest]
Need help? Chat with us now!
No-Logs Policy
Hide.me VPN has a long history of performance without any data breaches, and in 20215 it became one of the first VPN providers to be independently audited.
In its privacy policy, hide.me VPN states: “We do NOT keep logs of your VPN sessions, browsing behaviour, websites you visit or any activity related to your VPN connection. In addition we NEVER store VPN connection logs and timestamps that match your incoming and outgoing IP address or session duration.”
Hide.me VPN has also joined the i2coaliton and the VPN Trust Initiative, which aims to create standardized industry benchmarks for VPN providers to help develop comprehensive best practices.
Encryption Standards
Hide.me VPN is equipped with a range of encryption protocols including Wireguard, SoftEther, SSTP, OpenVPN, and IKEv2.
Switching between these protocols is useful when trying to figure out the most effective way to either unblock sites, stream, or stay anonymous.
Transparency Reports
Hide.me VPN releases yearly transparency reports, and has done since pioneering them in 2016.
These reports disclose the requests for information hide.me VPN has received during the year. By doing so, the company aims to demonstrate its commitment to transparency within its operations and its dedication to safeguarding the privacy of its users.
What Features Does hide.me Offer?
Our Take
Kill switch, split tunneling, Stealth Guard (app-level kill switch), and multihop. The feature set is solid without being overwhelming. No ad blocker. IPv6 leak protection is built in.
In this section, we will take a look at some of the features that they offer.
Simultaneous Connections
With its Premium plan, hide.me VPN allows paying users to connect up to ten devices at the same time, regardless of the platform. You can use the same username and password to connect all of them.
You have the option to install hide.me VPN on any number of devices (including computers, phones, tablets, and routers), but only ten devices can be connected simultaneously. If you reach this limit and wish to connect another device, simply disconnect one you are not currently using. This can be done in the Connection Settings area.
If you need to connect more than ten devices simultaneously, you can purchase an additional Premium plan or share your VPN connection from a Windows or Mac computer.
Alternatively, you can configure a VPN router so any device connected is automatically routed through the VPN, without counting as an additional device.
Stealth Guard
With the Stealth Guard feature, users’ online activities are kept private as it restricts connectivity when the VPN connection is inactive.
Kill Switch
The Kill Switch feature automatically cuts off the internet connection if the VPN connection drops, preventing data leaks.
SOCKS Proxy
The SOCKS proxy feature allows users to bind their torrent client to the VPN service, routing all torrent traffic through the VPN tunnel.
Leak Protection
Hide.me VPN uses a zero-knowledge DNS service, which means it doesn’t monitor or record the websites its users visit.
Sometimes, governments or corporations may block access to certain content by intercepting DNS requests. To prevent this, hide.me VPN uses an encrypted tunnel that no one can intercept.
Unlike other VPN services that may leave DNS requests exposed and could reveal your IP address, hide.me VPN prevents DNS leaks by running its own DNS on every server to protect all traffic, including DNS requests. This also ensures you receive a faster and more effective VPN service for the IP address and country you’re connected to.
As a zero-knowledge DNS, hide.me VPN doesn’t inject ads or sponsored content into your DNS request, nor does it manipulate the websites you visit.
Hide.me VPN has also implemented measures to address WebRTC leaks. The service includes a WebRTC leak test to help users determine if their IP address is being exposed.
Hide.me VPN offers a straightforward solution to disable WebRTC and prevent such leaks. Users can simply enable the “Disable WebRTC” option in the VPN settings to block WebRTC and avert IP address leaks.
Port Forwarding
For security reasons, hide.me VPN doesn’t provide static port forwarding on any of its VPN servers. Instead, the service offers dynamic port forwarding through UPnP, which dynamically maps a network port whenever an app requires it.
Premium members can use the UPnP functionality offered by hide.me VPN to dynamically open necessary ports on high, unrelated ports that are unlikely to be in use by others.
Get Hide.me Now
30
days
Money-back guarantee - cancel anytime, no questions asked.
Split Tunneling
Hide.me VPN provides split tunneling, which enables users to exclude particular apps from the VPN tunnel or utilize inverse split tunneling.
With split tunneling, users can exclude certain apps from the VPN tunnel, whereas inverse split tunneling allows users to specify which apps will only use the VPN tunnel.
In this section, we will look at some of the privacy and security features offered by hide.me VPN.
Which Apps & Devices Are Supported?
Our Take
Clean apps on all major platforms. 10 simultaneous connections is standard. The interface is straightforward. Router support available for broader device coverage.
Let’s take a look at some of the more technical details for hide.me VPN, such as its speed and server network.
VPN Server Locations
Our Take
1,900+ servers across 50 countries. The network is smaller than major competitors but well-maintained. Good coverage in Europe, North America, and Asia.
Hide.me has servers in 14 US states across 16 cities . Last updated: 29/03/2026
US Server Locations: Hide.me
-
Massachusetts
(MA)
1 city
Boston
-
New York
(NY)
1 city
New York City
-
Illinois
(IL)
1 city
Chicago
-
Michigan
(MI)
1 city
Detroit
-
Missouri
(MO)
1 city
Kansas City
-
Florida
(FL)
1 city
Miami
-
Georgia
(GA)
1 city
Atlanta
-
District of Columbia
(DC)
1 city
Washington
-
Texas
(TX)
2 cities
Dallas, Houston
-
Arizona
(AZ)
1 city
Phoenix
-
Colorado
(CO)
1 city
Denver
-
Utah
(UT)
1 city
Salt Lake City
-
Washington
(WA)
1 city
Seattle
-
California
(CA)
2 cities
Los Angeles, San Jose
US Server Locations
Server Network
Hide.me VPN has a large and widespread network of VPN servers (1,900+ servers in 79 locations throughout 90 countries) that users can connect to for secure and private internet access.
Countries include Australia, Canada, Hong Kong, Netherlands, UK, and USA.
Having a large number of servers in multiple countries is an important factor for the functionality of a VPN, as it reduces any congestion and the distance between a user and their closest VPN server, to improve connection speeds and global coverage.
Hide.me VPN is a reliable privacy company. Its service includes top industry features comparable to what you’d find with larger companies like ExpressVPN or NordVPN, including AES 256-bit encryption, multiple protocols (such as OpenVPN and Wireguard), a kill-switch, split tunneling, and a no-logging policy.
Hide.me also offers multiple connections and customer support options, along with a global network of 10Gbps servers optimized for streaming. Owned and operated by individuals who prioritize internet privacy and security, hide.me VPN is a trustworthy and well-rounded VPN choice.
Customer Support
Our Take
24/7 live chat, email, and community forums. Response times are good. The knowledge base is thorough with step-by-step guides.
Hide.me VPN offers multiple ways to contact its support teams: live chat, email, online tickets, FAQs, and its community.
Its support is available 24/7, and there is a comprehensive help section on hide.me VPN’s website where users can find tutorials, articles, and set-up guides, as well as access to its community and Knowledge Base.
Get Hide.me Now
30
days
Money-back guarantee - cancel anytime, no questions asked.
Who Isn’t hide.me Right For?
Based on our testing and research:
Streaming not optimized – hide.me works with some geo-restricted content, but it does not maintain dedicated streaming servers or make streaming unblocking a core feature. Consistent Netflix, Disney+, and BBC iPlayer access is better served by ExpressVPN, NordVPN, or Surfshark.
Consider instead: ExpressVPN, NordVPN, or Surfshark
Smaller server network – hide.me offers around 1,900+ servers across 75 locations – a fraction of NordVPN (6,000+) or CyberGhost (9,000+). Users who need specific country coverage or diverse server options may find the network limiting.
Closed-source apps – hide.me’s client applications are not open-source. The no-logs policy has been audited by DefenseCode, but the apps cannot be independently inspected. For fully open-source clients, see Proton VPN, Mullvad, or IVPN.
Consider instead: Proton VPN, Mullvad, or IVPN
hide.me Competitors
| Hide.me | ExpressVPN | NordVPN | Surfshark | CyberGhost | |
|---|---|---|---|---|---|
| Best rate | $2.69/mo | $3.49/mo | $3.09/mo | $1.99/mo | $2.19/mo |
| Monthly price | $9.95 | $12.99 | $12.99 | $15.45 | $12.99 |
| Servers | 1,900+ | 3,000+ | 8,400+ | 4,500+ | 9,700+ |
| Countries | 50 | 105 | 167 | 100 | 100 |
| Devices | 10 | 8 | 10 | Unlimited | 7 |
| Jurisdiction | 🇲🇾 Malaysia ⓘ | 🇻🇬 BVI ⓘ | 🇵🇦 Panama ⓘ | 🇳🇱 Netherlands ⓘ | 🇷🇴 Romania ⓘ |
| Money-back | 30 days | 30 days | 30 days | 30 days | 45 days |
| Kill switch | ✓ | ✓ | ✓ | ✓ | ✓ |
| Split tunneling | ✓ | ✓ | ✓ | ✓ | ✓ |
| No-logs audited | ✓ | ✓ | ✓ | ✓ | ✓ |
| Dedicated IP | ✗ | ✗ | ✓ | ✗ | ✓ |
| Open source | ✗ | ✗ | ✗ | ✗ | ✗ |
| RAM-only servers | ✗ | ✓ | ✓ | ✓ | ✓ |
| Ad/tracker blocker | ✗ | ✗ | ✗ | ✗ | ✗ |
| Our rating | 7.0/10 | 8.6/10 | 8.8/10 | 8.2/10 | 7.4/10 |
| Review | Read review → | Read review → | Read review → | Read review → | Read review → |
Our Verdict
Our Take
Hide.me is a quietly reliable VPN with a clean privacy record, a useful free tier, and solid performance. It won't top feature-comparison charts, but it delivers on the fundamentals without controversy. A good choice for privacy-conscious users who don't need the biggest network.
Based on our hands-on testing and data analysis, here is our overall assessment of Hide.me.
How we tested Hide.me VPN Review: 2,100 Servers, Malaysia-Based, No Logs
🔒 Purchased with our own money (no free accounts)
🧪 3 leak tests: IP, DNS, WebRTC
📊 Scored using published methodology
💰 Affiliate partnerships do not influence scores
✅ 31,560 VPN tests run on this site · latest 15 Jun 2026
💡 We test on Windows, macOS, Android, and iOS
Frequently Asked Questions
Is hide.me VPN a reliable VPN service?
Hide.me VPN was set up to provide internet security and freedom for every internet user, and has had no data breaches in more than a decade of service. Based in Malaysia, which is outside the 14-Eyes Alliance, hide.me VPN has a strict no-log policy that has been independently verified and releases annual transparency reports.
With AES-256 encryption, multiple protocol options, a Stealth Guard function, kill switch, and split tunneling, hide.me VPN is a secure and reliable VPN service.
Can I use hide.me VPN for torrenting?
Hide.me VPN is an excellent choice for torrenting, as it provides unrestricted P2P traffic and offers a range of features designed to keep users’ online activities private and secure. These features include Stealth Guard, Kill Switch, and SOCKS proxy. Additionally, the VPN service operates under a strict no-log policy, making it highly unlikely that torrenting activity could be traced on a network.
The VPN service also offers a Double VPN feature called hide.me VPN Multihop, which adds an extra layer of security and helps combat online censorship.
Is hide.me VPN trusted?
Hide.me VPN employs robust bank-grade encryption with a range of secure protocols, including the new WireGuard.
To further enhance data protection, hide.me VPN provides DNS, IPv6, and WebRTC leak protection, effectively preventing any potential data leaks that could compromise user privacy.
Hide.me VPN has a strict no-logs policy and has undergone independent audits to receive certification validating its compliance with its privacy policy claims.
Does hide.me VPN have a free unlimited VPN?
No, hide.me VPN does not provide an unlimited free VPN plan.
The free version of hide.me VPN offers access to its service without a credit card, but it limits users to 10GB of monthly data and access to only 8 server locations on one device.
While users will need to upgrade to hide.me VPN’s paid subscription plan to access additional features such as a kill switch and unlimited data, the free plan is entirely ad-free and doesn’t cap bandwidth.
Does hide.me VPN sell your data?
Hide.me VPN does not sell or share users’ data with external organizations, even with its free plan.
The service adheres to a strict no-logging policy, meaning no user data is collected or stored, and this has been independently verified by a third-party audit.
Hide.me VPN prioritizes user privacy and security, offering advanced features like a kill switch, stealth guard, and leak protection to protect customers against inadvertent data leaks.
Who owns hide.me VPN?
Hide.me was founded in 2012 by Sebastian Schaub, and is owned by eVenture Limited.
Schaub has a strong background in the internet security industry, having worked in the sector for over a decade.
Hide.me was created to provide internet security and freedom for every internet user.
Get Hide.me Now
30
days
Money-back guarantee - cancel anytime, no questions asked.
7.0
/ 10
Good
Solid privacy credentials from Malaysia with a usable free tier.
Best for:
Privacy-aware users who want a free tier to test before buying
Not for:
Streaming-focused users or those who need large server networks
Leak Tests
No-Logs Audit
Kill Switch
Jurisdiction
Split Tunneling
Open Source
From $2.69/mo
(best plan)
30-day money-back guarantee
Our rating scale
| Rating Rubric | |
|---|---|
| 9 - 10 | Exceptional - best in class, no significant weaknesses |
| 8 - 8.9 | Excellent - highly recommended with minor trade-offs |
| 7 - 7.9 | Good - solid choice for most users |
| 6 - 6.9 | Adequate - works but has notable limitations |
| 5 - 5.9 | Below average - consider alternatives |
| Below 5 | Not recommended |
Update history
This page was revised 32 times between April 2023 and March 2026.
Money-back guarantee reference now pulls from verified hub data.
Added WireGuard and OpenVPN protocol analysis with Malaysia jurisdiction context, Monero payment option via KuCoin Pay, and Stealth Guard per-app kill switch details.
Added company background section covering Hide.me's 14-year history since 2012.
Added ISO certification details: ISO/IEC 27001 verified credentials.
Updated server network overview covering 2,600 servers across 78 countries, with interactive coverage map and nearest-server highlighting.
Added table of contents with section-by-section navigation for faster access to specific topics.
Added source citations and verification dates to all factual claims in the Hide.me review.
Redesigned quick-reference spec table showing 10 simultaneous connections, 2,600 servers, 78 countries, AES-256-GCM encryption, and 30-day money-back guarantee.
Added policy change monitoring showing recent updates to Hide.me's privacy policy with paragraph-level diffs.
Added transparency tracker showing active warrant canary and transparency report history with government request trends.
Expanded privacy section with Malaysia jurisdiction analysis, DefenseCode-audited no-logs policy (2 independent audits).
Reordered sections to match how readers evaluate a VPN: streaming first, then speed, privacy, features, and pricing.
Improved pros and cons with more specific language grounded in test data and verified claims.
Added curated "Not Right For" section with severity-coded concerns including jurisdiction considerations and logging nuances.
Removed outdated editorial commentary and unverifiable claims from the Hide.me review.
Added platform compatibility breakdown for Hide.me showing kill switch and split tunneling availability per operating system.
Added payment methods section for Hide.me covering accepted cards, digital wallets, and cryptocurrency options.
Rewrote protocol comparison covering WireGuard, OpenVPN (UDP), OpenVPN (TCP), IKEv2/IPsec with per-platform availability and security ratings.
Added ownership transparency section identifying eVenture Ltd as parent company.
Reorganized review content into clearer sections, moving misplaced blocks and removing layout inconsistencies.
Replaced static overview tables with live data-driven spec cards for Hide.me, ensuring pricing and server counts stay current.
Added Hide.me VPN review content including overview table with 16 key specifications, pros/cons comparison, streaming compatibility details, platform support, and security assessment sections.
Removed duplicate \"Sign Up Now\" call-to-action buttons appearing three times in opening sections.
Added introduction, Hide.me VPN overview table with 16 specifications, pros/cons comparison, and detailed sections on streaming compatibility, browser extensions, desktop/mobile apps, security features, and pricing.
Added Hide.me VPN overview table with 16 key specifications, pros/cons comparison, company history section, and streaming platform compatibility details.
Removed image caption and reorganized opening paragraphs for better flow and clarity.
Removed image caption and reorganized opening paragraphs for better flow.
Added overview table with 16 key specifications, pros/cons comparison, and detailed sections on Hide.me\'s history, server network, and core features.
Added introduction, overview table with 16 specs, pros/cons comparison, detailed history section, and expanded features breakdown covering server network, protocols, and security architecture.
Removed image caption and reorganized introductory paragraphs into a structured overview with detailed specs table and pros/cons comparison.
Removed outdated image caption and restructured opening paragraphs for improved flow and clarity.
Added image caption, overview table with 16 specifications, pros/cons table, and expanded history and features sections including server network details.
Not quite right? Consider these alternatives
Trust No One (Test Yourself)
Run our independent leak test while connected to your VPN and see the results for yourself. We check for IP, DNS, and WebRTC leaks in under 30 seconds. Every test adds to our public dataset.
Join Our Test Panel →Hide.me Alternatives
Considering Hide.me? See how it compares
Based on independent testing data and specifications from each provider.
How we test VPNs
Our testing process involves purchasing each VPN with our own money and installing it on Windows, macOS, and mobile devices. We run a three-stage leak test (IP, DNS, and WebRTC) multiple times across different servers to check for data exposure.
We also test streaming access, kill switch reliability, and split tunneling functionality. All testing is conducted without notifying the provider. Specifications and pricing are verified directly from the provider's website.
Our full testing methodology is published at vpntesting.com/methodology.